Refund policy

 

Due to the global pandemic, refunds/exchanges are not being processed or accepted at this time. We want to ensure that we are taking all of the precautionary measures necessary to keep our lovely customers safe. ALL SALES ARE FINAL until further notice. Thank you all for understanding. 

You can always contact us through e-mail if you have any further questions or concerns info@hotgirl-lingerie.com 

Feel free to DM us on Instagram or send us a message on Facebook as well. Links to our social media pages may be found at the bottom of this web page, look for the app icons. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Lost/Stolen Packages

Hot Girl Lingerie is not responsible for lost or stolen packages. If there is an issue with the carrier, then Hot Girl Lingerie can assist in filing a complaint and opening up a claim with the service. Items may be replaced based on a case by case basis.

Please get in touch if you have questions or concerns about your specific items/situation.